Bikini Risque Returns Policy
Should you receive our swimwear, and for whatever reason choose to return it to us, please note that we will accept returns only if the quality control tab has not been removed or severed. As with all swimwear companies, we cannot accept returns that have been worn for hygiene reasons.
We will accept a return and then supply an online credit to the value of the swimwear item(s) returned. We will also credit you the return postage fee for this one-time return, to a maximum of US$35. Please include your receipt as proof of postage. Your online balance will be credited with the cost of your purchase and postage upon delivery to us of your returned package. Any future return transit fees must be paid for by the customer.
We take the utmost care and pride in all our swimwear to ensure each and every piece is sold in perfect condition, so that it reaches you in this condition. We sincerely hope you enjoy wearing our swimwear for life and never feel any need to return it.
Procedure for returning or exchanging
In the unlikely situation of posting anything back to Bikini Risqué, please include the original invoice or a copy thereof – or, if that is unavailable, please provide any original order details that you have such as order number, delivery address, purchase price, invoice date and a contact email or phone number in case of any enquiries. And please state whether you would like a refund or would like an exchange, and so enclose full details of any exchange required in the package you send back to Bikini Risqué.
For your returns, we strongly recommend using a traceable method such as registered post. For our international customers, please mark the package of returned items ‘Return Items Only, NCV’, as it is the customer’s responsibility to make certain the returned items arrive safely and in time to the return address (below). Refunds are processed against the original order number.
We at Bikini Risqué are very confident you are unlikely to simply refund or exchange your purchase for any other reason than your sense of discernment has altered, so if you would like to add items to your exchange above the value of the original order please remember to include your credit card details. Here at Bikini Risqué we take protecting your personal information very seriously and confidentiality is a primary concern for us, so we always use a secure, third-party card clearing system and we therefore do not hold your credit card details and cannot view any card details from your original purchase.
Finally, please allow 14 days for Bikini Risqué to receive your returned items and process your request any customers in Thailand, and allow 30 days for international customers, although these time limits are a maximum and your product usually arrives much faster than this.
If you would like any further advice, assistance or information, please email us at: [email protected]
Address for returns & exchanges
Bikini Risqué Returns & Exchanges
39/30 PhoKaew Place,Nawamin rd.,Bueng Kum
Bangkok, Thailand 10240